Pet Portrait Print is the most accessible option for personalized wall art. Choose a Hand-Painted Pet Portrait when you want real artist brushwork and a more traditional art feel. Choose a Hand-Sculpted Pet Portrait when you want physical relief, dimensional texture, and a premium keepsake with real depth.

Yes. Our Hand-Painted and Hand-Sculpted Pet Portraits involve real artist craftsmanship. 2D portraits are painted by hand on canvas. 3D portraits are sculpted layer by layer to create raised features, then painted and finished by hand. Pet Portrait Prints are professionally printed rather than hand-painted.

Our Pet Portrait Prints and Hand-Painted Pet Portraits use fine-textured linen canvas stretched over a solid wood base. Hand-Painted portraits are created primarily with acrylic paint, with selected oil-paint details, then finished with a clear protective coating. Our Hand-Sculpted portraits use a mineral-based relief material that allows our artists to create physical depth and raised texture before the piece is hand-painted and sealed.

Yes. Many Luminipet portrait styles support multiple pets. Available pet-count options and any related pricing are shown during customization. You may also upload separate photos if your pets are not pictured together.

For Hand-Painted and Hand-Sculpted portraits, you'll have an opportunity to review the artwork direction before final production and request adjustments when needed. The goal is to make sure the final piece feels recognizable and personal before it is completed.

Production time depends on the format: Pet Portrait Print: approx. 2–3 days. Hand-Painted Pet Portrait: approx. 3–4 days after artwork approval. Hand-Sculpted Pet Portrait: up to approx. 2 weeks. For 2D and 3D portraits, an initial artwork review is typically prepared within about 1–2 days after ordering.

Yes. All U.S. orders include free shipping. Once production is complete, U.S. delivery typically takes approximately 8–12 business days. Tracking information is provided when your order ships.

Frame availability depends on the portrait format and size. Pet Portrait Prints and Hand-Painted Pet Portraits can be available unframed or with a frame. Selected standard frame styles are included at no additional charge, while premium frame options are available as paid upgrades. Hand-Sculpted Pet Portraits are generally designed to be displayed with a frame.

Choose a clear, well-lit photo where your pet's face, eyes, markings, and key features are easy to see. Natural daylight works especially well. Avoid blurry screenshots, heavy filters, or photos where important features are covered. If we need a better photo, our team will reach out.

If your order arrives damaged, contact our support team with photos of the package and artwork. We'll review the issue and help arrange the appropriate replacement.